Those of you that know me know that I come from a background in the technology field (I used to work as an Apple picker for the big fruit company down in Cupertino). I still keep up with a few of the tech blogs, so I was interested in this article I found on techcrunch this morning about a company called ClubLocal.
ClubLocal is desribed by techcrunch as being like an Uber for home services. The setup works like this:
- Service providers get an iPad and back-end systems for responding to client requests and managing them
- ClubLocal negotiates rates with their service providers
- You pay ClubLocal, they in turn pay the service providers at pre-negotiated rates
- You leave a review on ClubLocal…
The service launched in Dallas last summer, so it will be interesting to see how they do here in the SF area. Having taken a look at the site, the one thing I’m not sure I like is that when you are booking a service, you can’t see who the actual service provider will be.
For most folks, that’s probably the point. They just want an appliance repair person, or an electrician, or an…. But being involved in the world of homes, and knowing so many local companies, I was actually kind of bummed that I couldn’t see who the actually company delivering the service was.
From looking at reviews, it looks like you can leave a review for your particular provider, but the provider is not actually named. Instead, you see reviews by service category, but beyond the category they don’t provided any more information about who provided the service.
It seems pretty similar to services like Angie’s list and some of the other local service websites. The big difference seems to be in how rates are negotiated and providers are payed. Angie’s List and others leave that to you, ClubLocal has wrapped it all into the service they provide.
What are your thoughts? Would you try ClubLocal?